Privacy Policy Zuidwijk
Effective Date: 07-01-2024
At Zuidwijk, we highly value your privacy and the protection of your personal data. This privacy policy explains how we collect, use, share, and secure your information in compliance with applicable laws, including the General Data Protection Regulation (GDPR).
1. Controller
Zuidwijk is a project of Sur Estate Development & Agency N.V., located in the Wanica district. We are responsible for processing your personal data as described in this policy.
If you have any questions or comments about this policy, please contact us via:
- Email: info@sur-estate.com
- Phone: +597 840 66 22
- Address: Felix Louis Bronstraat 1
2. What Data Do We Collect?
We only collect data necessary for selling plots and providing our services, including:
- Identification Data: Name, address, email address, phone number.
- Payment Data: Bank account numbers, billing information.
- Interaction Data: Your communication with us via contact forms, emails, or other channels.
- Technical Data: IP addresses, cookies, and information about your website usage.
3. How Do We Use Your Data?
We process your personal data exclusively for the following purposes:
- Processing requests and orders.
- Drafting agreements and legal documents.
- Providing information about plots and additional services.
- Improving our website and services.
- Complying with legal obligations.
We only process your data when:
- You have given consent.
- It is necessary for the performance of a contract.
- It is a legal obligation.
- We have a legitimate interest, such as for marketing purposes.
4. Sharing Your Data
We do not sell or rent your personal data to third parties. We only share your data with:
- Partners involved in providing our services, such as notaries, financial institutions, and Bronbella Lifestyle Group.
- IT service providers supporting our systems and website.
- Government agencies if legally required.
All our partners are contractually obligated to protect your data.
5. Retention Period
We do not retain your data longer than necessary for the purposes for which it was collected, unless a longer retention period is legally required:
- Customer information: Retained up to 7 years after contract termination.
- Marketing information: Until you opt-out.
- Technical data: Up to 1 year after your last visit to our website.
6. Your Rights
You have several rights regarding your personal data:
- Access: Request which data we have about you.
- Correction: Request correction of incorrect data.
- Deletion: Request deletion of your data.
- Objection: Object to certain processing, such as direct marketing.
- Data Portability: Receive a copy of your data in a structured format.
To exercise these rights, contact us at info@sur-estate.com. We respond within 30 days.
7. Securing Your Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration, including:
- Encryption of sensitive data.
- Secure servers and firewalls.
- Access controls within our systems.
8. Cookies
Our website uses cookies to enhance user experience and collect statistics:
- Functional cookies: Necessary for website functionality.
- Analytical cookies: Collecting anonymized statistics about website usage.
- Tracking cookies: For targeted advertisements (if applicable).
We request your consent for using cookies on your first visit. You can adjust your cookie settings in your browser at any time.
9. Third-Party Websites
Our website may contain links to external websites. This privacy policy does not apply to third-party websites. We recommend reading their privacy policies.
10. Changes to This Privacy Policy
We reserve the right to update this privacy policy. We recommend checking this policy regularly. Changes will be published on our website with the date of the last update.
Contact Information
If you have any questions or comments about this privacy policy, please contact us via:
- Email: info@sur-estate.com
- Phone: +597 840 22 66
- Address: Felix Louis Bronstraat 1
Thank you for trusting Sur Estate. Your privacy is of utmost importance to us.
Last update: 07-01-2025